CPA

CPA Australia stabilises with Aceik partnership

CPA Australia commenced a project to move their website built on the Sitecore Experience Platform (XP), version 7 to version 9.01. Aceik partnered with CPA’s team to stabilise and optimise the new solution.

The engagement

In late 2019 CPA’s website was experiencing stability issues following their upgrade from Sitecore Experience Platform (XP), version 7 to version 9.01.

Aceik were engaged to address the stability issues immediately…

SECTOR

Financial

Services

Technical
Stabilisation
Support

Tech stack

Sitecore v9

Team Aceik to the rescue
To address the stability issues, CPA Australia went to tender for external assistance. Aceik was chosen from a shortlist of 3 agencies to review the implementation and provide recommendations that would stabilise the system and increase security. Aceik were also engaged to provide 24/7 support under a 3 month hypercare engagement.

Using Agile to deliver sprint based improvements
Together, Aceik and CPA Australia identified recommendations and then used an agile approach to do iterations that improved the system every 5-6 days.

Aceik hires a very skilled, collaborative team experienced with agile iterations. They came onsite, learned our infrastructure, the way we operate, addressed our issues, taught our team and documented every step so we can easily onboard other colleagues.

Hooman Golparvar
Applications Support Services Manager @ CPA Australia

Mentoring and coaching
It was also important to CPA Australia that there be mentoring and coaching of their team. To ensure the team was skilled, CPA Australia’s team completed Sitecore 9.x Developer Foundations course – customised for CPA Australia and conducted by Aceik. The 5 day course conducted onsite was customised for CPA Australia; a structured combination of admin and coding.