RAA

RAA finds the perfect Sitecore specialist partner

When RAA decided it was time to develop a new website and content management system on the platform, they went to market for a new Sitecore partner.

The brief

The next phase of transitioning to a new website was to implement the new design, content and navigation structure in Sitecore and SXA. This meant finding a talented and experienced Sitecore partner. It was vital that their new partner have specific skills and past experience working in Sitecore, and especially with the Sitecore Experience Accelerator (SXA).

SECTOR

Financial

Services

Solution Review
Upgrade
Training
Support
Optimisation

Tech stack

Sitecore v9 (XP, JSS, SXA)
Angular

Finding the right partner
After shortlisting five Australian development houses with strong Sitecore technical skills, RAA chose Aceik.

“We went through a fairly rigorous procurement process. It was important to us to find a partner who not only had the key technical capabilities we needed, but was also a good match for our team and organisational culture. That led us to Aceik. Aceik was topmost in terms of their Sitecore knowledge and processes, and a great fit for RAA” Mitchell said.

Partnering with Aceik helped RAA realise many benefits beyond website development.

As RAA’s, Manager, Digital Projects, Rodney Hutton shared, “Aceik’s developers were exactly what they said they would be. They really knew what they were doing. They were very passionate with our own developers and also our project team in explaining things and making sure we understood the implications of what we were doing, the decisions we were making as we went along.”

Hutton continued, “We now have a new website which is streets ahead, in so many ways, of what we had originally. But the most important thing is we own it and we drive it. And Aceik has been a key enabler of that.”

Project outcomes
RAA and Aceik hit their target of launching a new brand website on the Sitecore content management system in September 2019.

But RAA’s partnership with Aceik didn’t only bring a new website to the business. RAA also gained a skilled in-house team with Sitecore capabilities and the business now has confidence in the Digital team’s ability to deliver quality projects in a timely manner.

“They got solid foundations in place. And those foundations go beyond technology. We built confidence in our teams and our business that we could deliver on Sitecore because of the reliability of having a partner like Aceik. I think it allowed us to demonstrate and get runs on the board, and most importantly deliver better experiences for our members. That will continue to pay dividends to us,” said Mitchell.

“It’s worth adding that Aceik provided a number of value-adds along the way. For starters, they didn’t just help us develop our new site but also created useful documentation, helped us optimise performance, and assisted with the foundational content governance piece. All of this gave us confidence that the site was ready for our members.”

“Aceik was also consistently available for quick check ins and were committed to the outcome. It felt like they were part of our team and together we were sharing and realising our goals.”

The project was recognised at Sitecore’s Experience Awards in 2020.

Aceik continues to provide support and consultancy to RAA, ensuring they continue to get the most from Sitecore for their organisation and its members.